摘要：<p class="MsoNormal" style="margin: 0cm 0cm 0pt; text-indent: 70pt; mso-char-indent-count: 5.0; mso-char-indent-size: 14.0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我公司把承接產品的質量視為企業的生命，因此在公司內部建立了一整套完善的質量考核制度。在貫徹國家有關技術標準規范和**質量管理概念的基礎上，我公司建立了如下質量考核制度：</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">&nbsp;&nbsp;&nbsp; 首先針對產品技術指標和質量要求，由技術部對產品的原材料配方和生產工藝進行編制，并由總工程師對方案進行審核后開始實施，使其符合客戶的質量要求。</span><span lang="EN-US" style="font-size: 14pt"><br /> <span style="color: #0033ff"><font face="Times New Roman">1.</font></span></span><span style="font-size: 14pt; color: #0033ff; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">公司總經理質量管理責任制</span><span lang="EN-US" style="font-size: 14pt"><br /> <span style="mso-spacerun: yes"><font face="Times New Roman">&nbsp; </font></span></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">總經理是企業生產行政工作的**負責人，是**質量管理的***和組織者，對整個企業的工作質量，產品質量和工程質量負全責。在質量管理中其主要職責是：</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">認真貫徹執行黨和國家關于工程（產品）質量的方針和指示，審批企業質量管理制度，抓好**質量管理的全員教育工作，在全體員工中經常進行</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">&ldquo;</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">百年大計，****</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">&rdquo;</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">的思想教育，組織開展全員性的&ldquo;產品全優&rdquo;的工作活動。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: #0033ff">2.</span></font></span><span style="font-size: 14pt; color: #0033ff; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">總工程師質量責任制</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">1</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）總工程師在總經理的領導下，對公司工程、產品質量的技術工作進行具體組織和指導。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">2</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）組織貫徹執行國家和企業頒發的各項技術規范、規程、質量管理制度，以及重大技術措施等，并在生產中進行嚴格督促檢查</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">;<o:p></o:p></font></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">3</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）主持產品或工程的質量事故分析會議，對產品或工程質量好壞負有直接的技術責任</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">;<o:p></o:p></font></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">4</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）對產品或工程的技術問題，質量問題提出技術組織措施</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">;&nbsp;<o:p></o:p></font></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">5</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）主持重大項目和新技術、新工藝的技術解決方案</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">;<o:p></o:p></font></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">6</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）掌握產品或工程質量情況，對質量好的先進典型要及時推廣；對違反施工等程序和操作規程的現象有權隨時制止。</span><font face="Times New Roman"><span lang="EN-US" style="font-size: 14pt; color: fuchsia"> <br /> </span><span lang="EN-US" style="font-size: 14pt; color: #0033ff">3.</span></font><span style="font-size: 14pt; color: #0033ff; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">技術負責人質量責任制</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">1</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）產品批量生產前應把上級規定的規程、技術規定、質量規劃、生產措施及時間向現場主管交底，并在實施過程中認真檢查和貫徹</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">,</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">做好產品的檢查驗收工作。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">2</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）經常檢查各小組按圖紙和技術要求生產的基本情況，對違反生產規范、操作規程、技術措施的組和個人，有權制止，責令返工或令其停工。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">3</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）輔導各生產班組做好**質量管理工作，指導</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">QC</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">小組工作，協助專職質量檢查員建立質量檔案。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="mso-spacerun: yes">&nbsp;</span><span style="color: #0033ff">4.</span></font></span><span style="font-size: 14pt; color: #0033ff; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">現場主管質量責任制</span><span lang="EN-US" style="font-size: 14pt; color: red"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">1</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）現場主管是工程施工操作或產品生產的直接組織和***，對施工工程或產品質量負有直接責任。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">2</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）組織領導班組嚴格按設計圖紙，施工規范，操作規程，施工組織，技術措施進行施工，并經常檢查督促。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">3</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）經常對職工進行</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">&ldquo;</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">百年大計，****</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">&rdquo;</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">和普及**質量管理的宣傳教育，組織并指導</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">QC</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">小組活動。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">4</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）嚴格按施工程序辦事，組織均衡生產，做到文明施工。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">5</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）隨時掌握工程或產品生產進度及質量情況，認真貫徹質量規劃和各種技術措施，組織班組工人開展自檢、互檢活動。</span><span lang="EN-US" style="font-size: 14pt"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt"><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">6</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）主持工序交接檢查和分項工程的質量評審工作，并針對存在的問題，組織質量攻關。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: blue">5.</span></font></span><span style="font-size: 14pt; color: blue; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">技術培訓管理制度和規則</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我公司例來重視對員工的技術培訓工作，為此制定了對各級技術人員的日常培訓和專業人員的脫產培訓制度，以適應填料技術不斷發展的需要。目前培訓工作主要側重于以下幾點：</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">1</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）不定期組織公司內部培訓，聘請一些在專業技術上有較有權威的學者來公司講座；或由公司內部**工程師親自授課，將技術及經驗傳授給技術人員。</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">2</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）施工人員的培訓主要由工程技術人員負責。組織施工人員對施工規范、流程、技術規定、質量標準、施工措施進行學習，并且對主要技術培訓工種的施工人員實施考核制度，只有考核合格的人員才能批準參加實際工程。</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">3</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">）對**技術人員培訓采取參加各系統設備供應商組織的認證工程師培訓的方式，這類培訓使技術培訓人員能夠熟練掌握該系統的設計、安裝、調試及維護工作。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: #0938f7">6.</span></font></span><span style="font-size: 14pt; color: #0938f7; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">工程維護和服務</span><span lang="EN-US" style="font-size: 14pt; color: #0938f7"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">本公司擁有的高技術的工程設計人員以及富有成熟經驗的工程施工及維護人員，得到了用戶較高的評價。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman">&nbsp;</font></span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">經過近幾年的工程實踐，本公司在產品質量保證、工程維護及服務方面建立了一整套的管理制度，積累了相當豐富的經驗，有能力完成一定規模的填料集成設計安裝和維護。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: #0033ff">7.</span></font></span><span style="font-size: 14pt; color: #0033ff; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">服務理念</span><span lang="EN-US" style="font-size: 14pt; color: #0033ff"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">本公司自成立以來，本著用戶**的原則，培養了一支在安裝、服務方面有豐富經驗的專業隊伍。我公司對今后用戶系統中的主要產品等提供技術支持，由專門的技術響應中心進行響應。保證用戶遇到的問題隨時可以咨詢、解決。用戶可以通過電話、傳真與我公司技術人員取得聯系，獲得所需信息及解決方案。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: blue">8.</span></font></span><span style="font-size: 14pt; color: blue; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">定期的回訪制度</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我們提供對用戶定期回訪的制度，保證同用戶的交流和溝通。建立回訪聯絡制度，由具體執行工程師持回訪單記錄用戶的使用情況、故障情況，對我公司的建議、意見等。我們將根據回訪情況改善提高我們的服務質量，滿足用戶的需求，把服務做到*好。</span><span lang="EN-US" style="font-size: 14pt"><font face="Times New Roman"> <br /> <span style="color: blue">9.</span></font></span><span style="font-size: 14pt; color: blue; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">現場服務</span><span lang="EN-US" style="font-size: 14pt"><br /> </span><span style="font-size: 14pt; font-family: 宋體; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">當用戶技術人員根據我公司的修復方案不能自行修復時，應用戶的需求，我公司將派員到現場進行技術服務。</span><span lang="EN-US" style="font-size: 14pt"><br style="mso-special-character: line-break" /> <br style="mso-special-character: line-break" /> <o:p></o:p></span></p>